Evaluating Managerial Team Efficiency and Effectiveness in a Public Enterprise: A Behavioural and Role-Based Model for Different Hierarchical Structures

Authors

  • Beti Andonovic Faculty of Technology and Metallurgy, Skopje, North Macedonia
  • Aleksandar Dimitrov Faculty of Technology and Metallurgy, Skopje, North Macedonia
  • Tose Dimitriev Faculty of Technology and Metallurgy, Skopje, North Macedonia
  • Ivana Karchicka Faculty of Technology and Metallurgy, Skopje, North Macedonia
  • Ana Tomova Faculty of Technology and Metallurgy, Skopje, North Macedonia

DOI:

https://doi.org/10.54820/entrenova-2025-0004

Keywords:

managerial effectiveness, public enterprise, Adizes roles, working styles, organizational behavior

Abstract

In contemporary organizational settings, assessing and optimizing the performance of management teams is essential for achieving strategic objectives and maintaining a competitive advantage. Leadership structures are typically segmented into hierarchical levels, each with distinct roles and responsibilities. However, the efficiency and effectiveness of these management tiers, as well as their interrelationships and collective impact on organizational outcomes, remain challenging to quantify. This study aims to develop a comprehensive model for evaluating the performance of two management teams operating at different hierarchical levels within a Macedonian public enterprise. By examining senior executives and middle management, the research identifies key performance indicators that accurately reflect their respective contributions and interdependencies. The proposed model will facilitate comparative analysis, providing insights into how various management levels influence strategic effectiveness, operational efficiency, and adaptability within a dynamic organizational environment.

Author Biographies

  • Beti Andonovic, Faculty of Technology and Metallurgy, Skopje, North Macedonia

    Prof. Beti Andonovic is a full professor at the Faculty of Technology and Metallurgy at the Ss. Cyril and Methodius University in Skopje, Macedonia. She holds a PhD in Mathematical Sciences, with a focus on algebraic topology, from the Faculty of Natural Sciences and Mathematics in Skopje. Her academic and research work bridges mathematics, mathematical modeling, and its applications - particularly in materials science, as well as management and communication skills. She is the author of numerous scientific publications and several university textbooks, some of which are recognized as bestsellers. She has participated in numerous international and national research projects, serving as a contributor, member of management committees, and Scientific Communication Officer. Prof. Andonovic previously served as Head of the Institute of Chemical and Control Engineering and currently holds the positions of Head of the Second-Cycle Study Program in Quality Management and Vice Dean for Science and International Collaboration at the Faculty of Technology and Metallurgy. The author can be contacted at: beti@tmf.ukim.edu.mk

  • Aleksandar Dimitrov, Faculty of Technology and Metallurgy, Skopje, North Macedonia

    Prof. Aleksandar Dimitrov, PhD, is a Full Professor at the Faculty of Technology and Metallurgy, Skopje, North Macedonia, and Head of the Department of Extractive Metallurgy. He completed postdoctoral studies at the Department of Materials Science and Metallurgy, University of Cambridge, Cambridge, UK.  Prof. Dimitrov is the author of more than 100 international scientific articles and has presented at numerous international conferences as an invited lecturer. He had numerous research and scientific missions at many Universities, including the University of Cambridge, the University of Leeds, and the University of Oxford, UK, among others. His current research is focused on nanomaterials and nanostructures, particularly on the synthesis of graphene, MWCNTs, and other carbon nanomaterials, as well as on quality management. Prof. Dimitrov has been a leader of many international projects. The author can be contacted at: aco@tmf.ukim.edu.mk

  • Tose Dimitriev, Faculty of Technology and Metallurgy, Skopje, North Macedonia

    Tose Dimitriev has a Bachelor’s Degree in Industrial Logistics. He is employed at the Public Enterprise “Komunalec” in Kavadarci as Manager of Public Hygiene, and is also enrolled in postgraduate studies in Quality Management at the Faculty of Technology and Metallurgy in Skopje. He is currently working on his master’s thesis. The author can be contacted at: aco2501@gmail.com

  • Ivana Karchicka, Faculty of Technology and Metallurgy, Skopje, North Macedonia

    Ivana Karchicka has a Bachelor’s Degree in biology. She is employed at the Private Enterprise “Replek” in Skopje and is also enrolled in postgraduate studies in Quality Management at the Faculty of Technology and Metallurgy in Skopje. She is currently working on her master’s thesis. The author can be contacted at: ivana.karchicka@gmail.com

  • Ana Tomova, Faculty of Technology and Metallurgy, Skopje, North Macedonia

    Prof. Ana Tomova, PhD, is a Full Professor at the Faculty of Technology and Metallurgy at the “Ss. Cyril and Methodius” University in Skopje, North Macedonia, since 2024. She has been working at the Faculty of Technology and Metallurgy in Skopje since 2008, first as a research associate and later as a lecturer in metallurgy. She earned her PhD at the Faculty of Technology and Metallurgy. She teaches courses in non-ferrous metallurgy, hydrometallurgy, rare and high-purity metals, and related fields. She is a member of the Association of Metallurgists of Macedonia and the association NanoMak. She is currently the Head of the Master’s Study Program in Extractive Metallurgy and the Head of the Career Center at the Faculty of Technology and Metallurgy, “Ss. Cyril and Methodius” University in Skopje. The author can be contacted at: anatomova@tmf.ukim.edu.mk

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Published

2026-02-16

Issue

Vol. 11 No. 1 (2025)

Section

Business Administration & Business Economics, Marketing, Accounting

License

Copyright (c) 2025 Beti Andonovic, Aleksandar Dimitrov, Tose Dimitriev, Ivana Karchicka, Ana Tomova

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

How to Cite

Evaluating Managerial Team Efficiency and Effectiveness in a Public Enterprise: A Behavioural and Role-Based Model for Different Hierarchical Structures. (2026). ENTRENOVA - ENTerprise REsearch InNOVAtion Journal, 11(1). https://doi.org/10.54820/entrenova-2025-0004