Beyond Recognition: The Foundation of the Next Generation of AI-driven Facial Technologies and the Marketing Perspective

Authors

  • Lutfije Ademi PhD candidate, South East European University, Tetovo, North Macedonia
  • Veland Ramadani Full professor, South East European University, Tetovo, North Macedonia
  • Jusuf Zeqiri Full professor, South East European University, Tetovo, North Macedonia

DOI:

https://doi.org/10.54820/entrenova-2025-0055

Keywords:

face recognition, technology, AI-driven face recognition, marketing, FRP

Abstract

From a specialised biometric technique, face recognition technology has quickly become a commonplace part of artificial intelligence systems. This article examines the theoretical underpinnings, algorithmic developments, and real-world uses of face recognition. It charts the evolution of robust, scalable models utilising triplet loss, transformer-based architectures, and convolutional neural networks (CNNs). Alongside key assessment metrics and benchmark datasets, core system components such as preprocessing, feature extraction, embedding generation, and classification are investigated. The study illustrates practical applications across industries such as digital identity verification, retail, healthcare, and security, demonstrating the technology's expanding influence and its impact on important issues. A fair perspective on upcoming developments is provided by discussing ethical issues and new regulatory systems. The study also looks at how facial recognition is used in marketing, particularly in payment systems. For academics, practitioners, and politicians seeking to understand and develop face recognition systems across the scientific and societal spheres, this work serves as an extensive reference.

Author Biographies

  • Lutfije Ademi, PhD candidate, South East European University, Tetovo, North Macedonia

    Lutfije Ademi is a PhD candidate at the Faculty of Business and Economics, South East European University, Tetovo, North Macedonia. Her research focuses on neuromarketing and relationship marketing in entrepreneurial activities, with an emphasis on AI-based face recognition marketing and sustainable branding. She holds a master’s degree in family businesses and relationship marketing, having defended her thesis on the implementation of relationship marketing in family-owned businesses in Bosnia and Herzegovina. Since 2014, she has served as marketing manager at I.T.S.S., a family-owned food industry business that facilitates intermediation among companies in North Macedonia, Bosnia, and Egypt. The author can be contacted at: lr19599@seeu.edu.mk

  • Veland Ramadani, Full professor, South East European University, Tetovo, North Macedonia

    Veland Ramadani is a Professor of Entrepreneurship and Family Business at the Faculty of Business and Economics, South-East European University, North Macedonia. His primary areas of research focus on entrepreneurship, Family businesses, innovation, and sustainability. His research contributions are notably featured in prestigious academic journals, including the Journal of Business Research, Technological Forecasting and Social Change, Technology in Society, International Journal of Entrepreneurial Behaviour and Research, and Review of Managerial Science, among others. Furthermore, his research influence is underscored by his consistent inclusion among the World’s Top 2% of most influential researchers, as determined by Elsevier and Stanford University over the last five consecutive years. The author can be contacted at: v.ramadani@seeu.edu.mk

  • Jusuf Zeqiri, Full professor, South East European University, Tetovo, North Macedonia

    Jusuf Zeqiri is a Professor of Marketing and International Business at the Southeast European University, North Macedonia. He has more than 25 years of teaching experience at various institutions. He has published more than 60 research papers in peer-reviewed scientific journals and serves as a reviewer for numerous international journals. His work to date has been published in high-ranking journals, including Technological Forecasting and Social Change, International Journal of Entrepreneurial Behavior and Research, IEEE Transactions on Engineering Management, International Journal of Technology Enhanced Learning, Journal of Enterprising Communities: People and Places in the Global Economy, and many others. The author can be contacted at: j.zekiri@seeu.edu.mk

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Published

2026-02-22

Issue

Section

Economic Development, Innovation, Technological Change, and Growth

How to Cite

Beyond Recognition: The Foundation of the Next Generation of AI-driven Facial Technologies and the Marketing Perspective. (2026). ENTRENOVA - ENTerprise REsearch InNOVAtion Journal, 11(1). https://doi.org/10.54820/entrenova-2025-0055