A Decade of Digital Literacy: Comparing Business Economics Students' Competencies from Generation Y to Z

Authors

  • Dalia Suša Vugec Faculty of Economics & Business, University of Zagreb, Croatia

DOI:

https://doi.org/10.54820/entrenova-2025-0071

Keywords:

digital literacy, business economics students, higher education, Generation Y, Generation Z

Abstract

Digital literacy is a necessity in today’s global environment, represented by a digital and data-driven economy. In such settings, being able to use digital technology effectively and efficiently is nowadays a key part of educational and career success. As each new generation of students enrolls at the university with varied technical backgrounds, it is important that curriculum design account for how digital skills evolve. The goal of this research is to examine the differences between Generation Y students surveyed in 2014 and Generation Z students surveyed in 2024 regarding their digital literacy and attitudes towards learning information technology. A longitudinal, cross-sectional study used the same questionnaire based on a three-dimensional digital-literacy framework to collect
data from first-year business economics students in both years. The results demonstrate that, although self-ratings remain essentially unchanged, Generation Z is more confident in utilising mobile devices for learning, fixing technical problems on their own, and collaborating online. These findings imply that students' skill levels have improved after exposure to a broader digital environment, underscoring the need for tailored teaching methods that do not assume Generation Z is equally digitally fluent.

 

Author Biography

  • Dalia Suša Vugec, Faculty of Economics & Business, University of Zagreb, Croatia

    Dalia Suša Vugec is an assistant professor at the Department of Informatics, Faculty of Economics & Business, University of Zagreb. She actively participated in several scientific projects on both national and international levels. She is the author and co-author of several book chapters, has published many papers in international scientific journals and presented at international conferences, and is a reviewer for several international scientific journals and conferences. Her main research interests are digital and information literacy, digital trace, business process management, process automation, artificial intelligence, digital transformation, knowledge management, social media and networks, and e-learning. The author can be contacted at email: dsusa@efzg.hr.

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Published

2026-02-22

Issue

Section

General Economics and Teaching

How to Cite

A Decade of Digital Literacy: Comparing Business Economics Students’ Competencies from Generation Y to Z. (2026). ENTRENOVA - ENTerprise REsearch InNOVAtion Journal, 11(1). https://doi.org/10.54820/entrenova-2025-0071