ANALYSIS OF THE ROLE OF HUMAN RESOURCES IN THE STRATEGIC MANAGEMENT OF AN ORGANIZATION

Sažetak

Summary: Human resource competence is one of the four competences an organisation needs to have to ensure its competitiveness. However, ensuring the competence of the organization, in addition to being a prerequisite for competitiveness, is one of the requirements of the quality management system contained in the standard of the quality management system ISO 9001:2015. Ensuring the competence of the organization is one of the basic tasks of organizational management, and once ensured competence must be maintained and upgraded in accordance with the changes that are happening on the market, i.e. the context of the organization. The source of data for researching attitudes and defining the model of human resource competence management is the survey. The research instrument is an online survey. The distribution of responses for independent survey variables is described by Pivot tables in which absolute and relative values, expressed as percentages of the total number of participants in the survey, are for two variables. Extreme, maximum and minimum, values from the tables are interpreted.