Percepcija profesionalnog stresa djelatnika Objedinjenog hitnog bolničkog prijema Kliničkog bolničkog centra Rijeka

Ivan Gračan; Kata Ivanišević

Authors

Ivan Gračan Klinički bolnički centar Rijeka
Kata Ivanišević Fakultet zdravstvenih studija Sveučilište u Rijeci

Keywords:

Employees, Emergency Departments, Professional Stress

Abstract

Summary
INTRODUCTION: Nurses-technicians at ED are exposed to various hazards and stressful situations daily; witness seriously ill patients, trauma and death, experience conflict situations with patients, escorts and other health professionals, face shortages of staff and means of work, overtime and other factors that affect increased stress levels.
RESEARCH GOAL: The aim of the study was to investigate the level of perceived professional stress among ED employees of CHC Rijeka, and the influence of length of service and type of occupation on perceived stress.
RESPONDENTS AND METHODS: The survey was conducted on a commemorative sample of 50 respondents, ED employees of CHC Rijeka, during June 2023 through an anonymous online survey. Validated "Questionnaire on stressors in the workplace of hospital health professionals" dr. sc. Milan Milošević from 2009.
RESULTS: A total of 50 respondents participated in the survey, M 40%, and F 60%. The largest number of respondents is aged 20-29 years. The most common occupation of respondents is nurse/technician (76%). It has been proven that ED employees are exposed to a high level of stress, but only at a factor related to work organization and finances. Employees with a work experience >5 years have a higher level of stress than those with seniority <5 years, while the occupation has no effect on the perceived level of stress.
CONCLUSION: The leading factor that leads to professional stress among ED employees of CHC Rijeka, especially nurse/technician, is "Workplace organization and financial issues".

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