Sources of Preoperative Information and Satisfaction of Pregnant Women Undergoing Cesarean Section
Keywords:
elective caesarean section, preoperative counselling, patient satisfaction, quality of care, obstetric anesthesiaAbstract
Introduction: Patient satisfaction with preoperative counselling is increasingly recognized as a relevant indicator of the quality of perioperative care in obstetrics, particularly in the context of elective caesarean section. Objective: To evaluate the primary sources of information and the level of satisfaction among pregnant women regarding preoperative counselling for caesarean section. Materials and Methods: A total of 60 pregnant women with a medical indication for elective caesarean section, hospitalized at the Clinic for Gynecology and Obstetrics Petrova, University Hospital Centre Zagreb, participated in this cross-sectional study. Data were collected using a structured, anonymous questionnaire administered prior to the procedure. Results: Out of 60 distributed questionnaires, 54 (90.0%) were fully completed. The majority of respondents (83.02%; N=44) indicated the operating gynecologist as the most informative and satisfactory source of preoperative counselling, emphasizing their key role in preparing patients for the surgical procedure. Furthermore, the participants rated the anesthesiologists' preoperative consultations highly, with a mean score of M=4.60 (SD=0.76), highlighting both the clarity and adequacy of the information provided. Nursing staff also received favourable evaluations, with a mean score of M=4.55 (SD=0.78), indicating their significant contribution to the overall preoperative preparation process. Conclusion: Pregnant women undergoing elective caesarean section due to medical indications expressed a high level of satisfaction with the preoperative counselling provided by medical personnel, particularly valuing the contributions of the operating gynecologists, anesthesiologists, and nursing staff. These findings underscore the importance of multidisciplinary communication in enhancing the quality of obstetric care.
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